Shipping and Delivery

  • Standard shipping is FREE to all areas
  • Delivery will be within 5-15* business days
  • Orders are delivered by Aramex Couriers/Australia Post and you will be provided with a tracking number

Refund Policy

  • Our refund policy is valid for 30 days upon you receiving your package
  • If you have any concerns about your order please email us at info@rikikaspispicejourney.com.au
  • If for any reason your goods are damaged upon receiving them, or they are not the correct products you ordered, please take a photo (for insurance purposes) and contact us as soon as possible, so we can arrange to exchange it with the correct products (replaced within 14 days)
  • Please do not dispose of the items until we have exchanged it. We will require proof of purchase at your request
  • We do not offer refunds or returns for change of mind or items on sale

*Why may it take up to 15 (or more*) business days for Regional and Interstate delivery?

  • * We may experience delays for outgoing parcels due to the pressure on the delivery networks as a result of the Coronavirus. We appreciate your understanding and patience. We will continue to work closely with all parties to ship our customers’ orders as soon as possible.

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It is our mission to create spice products that deliver easy-to-cook, delicious & consistent outcomes. We want for every family meal forever filled with delicious flavours.

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